⚠️ City offices and facilities will be closed on Monday, May 25, in observance of Memorial Day.

Smart Water Meters

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The City of Walla Walla Water Division is committed to implementing programs that provide safe and reliable services to all of our customers. With the installation of the new advanced metering infrastructure (AMI) the City is now able to provide the benefits listed below.

  • Early leak detection, saving our customers from higher bills and property damage
  • Eliminates estimates due to inclement weather
  • Eliminates the need for a water meter reader to visit your premises
  • Improved meter reading accuracy

Contact us if you have any additional questions

You can reach the City's Water Division customer service at 509.527.4380 Monday through Friday 8 am to 5 pm. You can also e-mail us at


  • Can I opt out of a smart meter upgrade?
  • How does the smart water meter system benefit customers?
  • How does the water meter system work?
  • What are the parts of the Municipal Code dealing with water meters?
  • What happened with the old water meters and equipment?
  • What is a "smart" water meter?
  • When did smart water meter installation take place?
  • Where can I get more information about water meters?
  • Why does my water bill look different?
  • Will the smart water meters handle extreme weather?
  • Will wireless technology in water meters affect my health or privacy?
More FAQs