Who is WESCOM?


WESCOM = Walla Walla Emergency Service Communications

WESCOM was formed under a cooperative Interlocal Agreement to provide emergency dispatch services for law enforcement, fire, and emergency medical agencies, in addition to being responsible for answering all the 911 and non-emergency lines, also known as administrative lines.

Our Non-Emergency Number is 509.527.1960.

2025 Phone Calls Received
911 Calls: 22,915 (27%)
Non-Emergency: 63,501 (73%)
Total Incidents: 86,416 (3% increase from 2024)

Vision, Mission, and Values 

Vision

WESCOM is committed to being a leader in the 9-1-1 emergency communication industry while contributing to safer communities through exceptional service to the public and our first responders.

Mission

WESCOM is committed to working as a unified team to serve respectfully, compassionately, and with the highest level of professionalism. Through our actions, we help save lives, protect property, and assist the public in their time of need.

Values

Respect, Integrity, Collaboration, Accountability, and Service. These are the values that we as WESCOM use each day to carry out our mission.

Organizational Structure

WESCOM organizational structure, from top down: WWPD Chief/Director; WESCOM Manager; Admin Coordinator; 4 Supervisors; 12 Dispatchers

Job Opportunities

Want to be a 9-1-1 Dispatcher? Click here to view current job opportunities.

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Records Requests

For records requests involving Dispatch, please submit your request through NextRequest.

 

After-hours Contact Information

Make sure the dispatch center has up-to-date information for your business by visiting this page to submit or update your contact information.

Community Outreach

Would you like Dispatch staff to present to your organization or group? Please contact us at ww911publiced@wallawallawa.gov