About the CARES Program

A division of the Walla Walla Fire Department, the CARES team provides community outreach and assistance to residents to improve population health and advance injury and illness prevention within our community. Our program identifies members of the community who use the 911 system or emergency department for low acuity assistance calls (calls that are nonemergency or nonurgent) and connects them to their primary care providers, other health care professionals, low-cost medication programs, and other social services.

We aim to reduce hospital readmissions and emergency room visits by navigating resources for chronic health and social needs. We provide nonemergency contact information to provide an alternative resource to the 911 system.

How We Help

  • Substance abuse treatment
  • Mental health support
  • Homelessness
  • Medication assistance
  • Connection to local resources
  • Primary care placement
  • Durable medical equipment
  • First Aid and Narcan distribution
  • Patient Advocacy
  • Winter weather gear and clothing
  • Fall prevention support
  • Health Education

We teach ACT classes (Antidote, CPR/Chest compressions, Tourniquet) for community members and organizations. Visit the ACT page for details.

CARES Team Members

Kristy Capps 
RN Navigator
509-540-4441
kcapps@wallawallawa.gov

Cody Maine 
Paramedic
509-524-4667
cmaine@wallawallawa.gov

Travis Maiuri 
EMT
509-524-4637
tmaiuri@wallawallawa.gov

Neliah Williams
Community Resource Navigator
509-386-2685
nmwilliams@wallawallawa.gov